Frequently Asked Questions

Straight answers about how we work, what we make, and how to get started. If your question is not here, reach out and a real person will help.

01Where is DesignKings located, and who do you serve?
DesignKings is a full-service print, design and marketing company based in Denton, Texas. We serve local businesses and organizations across Denton and the greater Dallas-Fort Worth area, and we work with national clients across the country. Because much of what we do is produced and shipped, you do not need to be local to work with us.
02Do you ship nationally?
Yes. We ship printed materials, promotional products and branded apparel to clients nationwide. Local clients in Denton and the surrounding area can also arrange pickup or delivery. If you have a national rollout or need product sent to multiple locations, we can coordinate that for you.
03What products and services does DesignKings offer?
We handle the full picture under one roof. That includes graphic design and branding, printed marketing materials (business cards, flyers, brochures, postcards, banners, signage and large-format displays), promotional products and branded apparel, direct mail including EDDM, website design, social media management and marketing consulting. Whether you need a single print order or an ongoing marketing partner, we can help.
04Do you design in house, or do I need to bring my own artwork?
Both work. We have in-house designers, so if you do not have print-ready artwork we can create it for you, from a single flyer to a full brand identity. If you already have finished files, we are happy to print from those as long as they meet basic production specs. If you are not sure, send us what you have and we will tell you what is needed.
05What is your typical turnaround time?
It depends on the product and whether design work is involved. Most standard print orders ship within a few business days once artwork is approved. Decorated apparel typically runs about 5 to 7 business days after you approve the proof and the garments are in hand. Signage, large format and promotional products vary by item and quantity. When we send your quote we will give you a real timeline for your specific job, so tell us up front if you are working toward a hard date.
06Is there a minimum order?
It depends on the product. Many print items have low or no minimums, while some promotional products and apparel have minimums set by the manufacturer. Tell us what you are looking for and roughly how many you need, and we will let you know the minimum and the price at different quantities.
07Can you match my brand's exact colors?
Yes. Color consistency is a core part of what we do. We work in professional CMYK and spot-color workflows and can match your established brand colors across print and promotional products so everything looks like it belongs to the same brand. If you have brand guidelines or specific color values, send them over and we will build to them.
08What industries do you work with?
We work with clients across many industries and have deep experience in real estate, apartment and multifamily communities, healthcare and skilled nursing facilities, construction, food service and retail, plus corporate gifting for businesses of all kinds. If your industry is not listed, that is fine. The work translates across sectors and we are glad to help.
09What is EDDM, and do you handle the whole process?
EDDM stands for Every Door Direct Mail, a cost-effective way to send printed pieces to every address in the neighborhoods or postal routes you choose, without needing a mailing list. It is one of the most affordable ways to reach new customers in a specific area. We handle the entire process for you, from design and printing to USPS paperwork, coordination and drop-off, so you do not have to manage any of the logistics.
10Can you send targeted direct mail to a specific list?
Yes. In addition to EDDM, we offer targeted direct mail to a specific mailing list, which is ideal when you want to reach a defined audience rather than a whole neighborhood. This is popular with real estate agents mailing a farm area and with businesses reaching a curated prospect list. We can help with the design, the list and the mailing.
11Do you offer promotional products and branded apparel?
Yes. We offer a wide range of promotional products and custom apparel, including t-shirts, polos, hats, hoodies, jackets, drinkware, bags, tech accessories and corporate gifts, all professionally decorated with your brand. These are great for events, giveaways, employee gear and keeping your brand in front of customers long after the first interaction.
12Can you manage our ongoing marketing, or only one-off print jobs?
Both. Many clients come to us for a single print or promo order and stay on as an ongoing marketing partner. We offer social media management, website design, marketing strategy and consulting alongside our print and promotional work, so you can hand off as much or as little as you want and work with one team and one point of contact.
13How do I get a quote or place an order?
The fastest way is to reach out through our website contact form, email us at hello@design-kings.com, or call 469-854-3370. Tell us what you need, roughly how many, and any deadline, and we will send a quote and next steps. There is no obligation to request a quote.
14Do you offer design-only services, like logos or a brand refresh?
Yes. You do not have to print with us to hire us for design. We create logos, brand identities, social media graphics, packaging and other creative work as standalone projects. Of course, if you want us to carry that design through to print and promotional products, we can handle the whole thing seamlessly.
15What file formats do you accept for artwork?
For the best results we prefer print-ready PDF, AI or high-resolution files set up in CMYK with proper bleed and resolution. If you are not sure whether your file is print-ready, send it over and we will review it and let you know if anything needs adjusting. If you do not have usable artwork at all, our design team can build it for you.
16Do you take rush orders?
Yes, in most cases. Decorated apparel can be moved up to as fast as two business days for an added rush fee, and many print items can be expedited as well. What is possible depends on the product and the current production schedule, so contact us as early as you can and tell us the date you need it in hand. We will tell you honestly whether it is doable and what it takes to get there.
17Do I need an appointment to work with DesignKings?
For quotes and orders, no appointment is needed. Just reach out by phone, email or our website and we will get started. If you would like to sit down and talk through a larger project or an ongoing marketing plan, we are happy to schedule a time that works for you.

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